Quest Alliance

A practical and prescriptive Monitoring, Evaluation, and Learning (MEL) framework designed to summarize and organize essential elements of MasterCoach’s evaluation

Partner/Client
Quest Alliance

Sector
NGO

Location
Bangalore

KEY HIGHLIGHTS

  • 500 MasterCoach certified trainers by 2020 in the program
  • The program was focused on eight states in India
  • The program was reaching 45,000 students across India

M&E Framework for ‘Master Coach’

The MasterCoach program is a trainer certification program using a transformative blended learning approach, giving trainers a professional edge in facilitation and a long-lasting impact in terms of enhanced personal and professional identity. While most Training of Trainers (ToT) programs are usually content-focused, aiming at improving subject-specific knowledge, the MC program supports trainers and educators to develop essential life and soft skills throughout the five-month training course. The framework was established by 4th Wheel to guide a consistent, transparent, and context-sensitive Monitoring, Evaluation, and Learning (MEL) framework of Quest Alliance’s MasterCoach (MC) program. A crucial outcome was a validated Theory of Change (ToC) which the program evaluation is based on.

RESEARCH TOOLS

01. Smile- sheets
02. Semi-structured questionnaires
03. A perception survey
04. Observations sheets
05. Participatory video evaluation 

APPROACH

The framework was a practical and prescriptive tool, designed to summarise and organise essential elements of MC’s evaluation. The programme evaluation framework facilitates the integration of evaluation throughout the programme. It was based on Kirkpatrick’s ‘Four Level of Evaluating Training’ model, which spans across four dimensions:

  • Reaction
  • Learning
  • Behaviour
  • Results

The conceptualisation of the M&E framework followed a participatory process, involving crucial stakeholders of the MC programme. Participatory video evaluation formed the heart of the framework to assess behaviour and performance improvements among programme participants.