Ekam Foundation Mumbai works towards offering quality healthcare to every children irrespective of their family’s financial background. One of their key program; the Surgery Support Program provides financial support to economically weak families which have children in need of life saving surgeries and therapy. The study had three objectives. The first was to document processes in terms of beneficiary selection, timeline of support and type of engagement. The second was to understand areas of impact while the third objective was to gauge feedback from stakeholders for program improvements. The study used a combination of stratified random sampling and convenience sampling to choose a sample of families. A stratified random sample was used, stratified on age gender, year of treatment, and medical condition.